Stitching Policy

• Stitching orders cannot be cancelled once confirmed

If a cancellation request is received within 24 hours:

• It may be approved at the sole discretion of FaisalFabrics.pk
• A minimum 50% deduction will apply

After 24 hours:

• ❌ Cancellation is not allowed under any circumstances

• Stitching orders cannot be cancelled once confirmed

If a cancellation request is received within 24 hours:

• It may be approved at the sole discretion of FaisalFabrics.pk
• A minimum 50% deduction will apply

After 24 hours:

• ❌ Cancellation is not allowed under any circumstances

Customers may choose from:

• Standard Sizes (Small, Medium, Large, XL) based on our size chart
• Custom Size by submitting measurements

If no measurements are provided:

• Stitching will be completed using selected size and standard tailoring judgment

• All stitching orders require advance payment
• Full payment is required for custom stitching orders

Orders will only be processed after:

• Payment verification
• Receipt of required details (where applicable)

• Customers are solely responsible for providing accurate and complete measurements
• Measurements once submitted are considered final and binding

qaaffabrics.com will not be responsible for:

• Incorrect or incomplete measurements
• Incomplete submissions
• Misinterpretation by the customer

👉 Any fitting issue arising from customer-provided measurements will not be considered a defect

Measurement approval applies only to custom stitching orders.

• Once measurements are submitted and approved, they are treated as final
• No changes or revisions can be made once stitching has started

If required measurements or details are not provided:

• The order will be placed on hold

qaaffabrics.com will hold such orders for a maximum of 45 days

If no response is received:

• The order will be treated as customer abandonment
• The order may be cancelled without refund
• The product may be released, reassigned, or disposed of

❌ No claim, refund, or dispute will be applicable

Stitching timelines are estimates only.

Standard stitching duration: 6–7 working weeks (excluding brand processing time)

👉 Timeline starts:

• For ready/available items → from order confirmation
• For custom sizes → after receiving complete measurements
• For pre-booking / restock items → after stock becomes available

Delays due to fabric unavailability, missing measurements, courier issues, brand-side delays, or operational constraints may affect dispatch timelines.

❌ Such delays are not valid grounds for cancellation, refund, or dispute

Stitching timelines may be affected by:

• Fabric availability
• Incomplete or incorrect measurements
• Production constraints
• Brand delays
• Public holidays
• Political conditions
• Weather conditions
• Courier or logistics delays
• Any unforeseen circumstances

👉 Customers agree to accept revised timelines

❌ Delays are not valid grounds for cancellation, refund, or dispute

Qaaf Fabrics will not entertain claims related to stitched products once completed as per customer-provided or approved measurements, except in cases of verified production defects reported within the allowed complaint window.

• Stitching-related issues must be reported within 24 hours of delivery

❌ No claims will be accepted after this period

👉 Product must be unused and in original condition

Minor variations may occur due to:

• Fabric limitations
• Tailoring methods
• Embellishment availability

Measurement tolerance of 0.5 – 1.5 inches is considered acceptable

👉 These are not considered defects

• Certain designs may not be feasible due to fabric or style constraints
• Adjustments may be made using professional tailoring judgment

👉 No further approval will be required once stitching begins

Product images are for reference only and may include styling, fittings, or adjustments done for model presentation.

The final stitched outfit may differ in appearance, fit, or fall depending on the customer’s body measurements and proportions.

Product color may slightly vary due to lighting, photography, or screen differences.

Final product is based on actual fabric and stitching outcome, not styled catalogue images.

👉 Such differences will not be considered defects or valid grounds for return, refund, or dispute.

Stitching services may be performed by:

• Partner vendors
• External tailoring units

qaaffabrics.com acts as a facilitator and will not be responsible for:

• Minor variations
• Production delays

Customers agree that:

• All provided information is accurate
• They understand stitching limitations
• They accept possible variations

👉 Personal preferences, expectations, or styling differences are not considered defects

By placing a stitching order, the customer agrees that:

• Custom-made products are exempt from return and refund claims
• Such orders are not eligible for chargeback under standard payment network rules

FaisalFabrics.pk will defend all disputes using:

• Order details
• Measurement records
• Policy acceptance

Any dispute or claim raised in violation of this policy will be defended using order records, measurement data, and customer acceptance of terms.

For detailed stitching methods, tailoring rules, and standard practices, please refer to our “Stitching Standard Practices” page, which forms an integral part of this policy.

Qaaf Fabrics reserves the right to update this policy at any time without prior notice.

By placing a stitching order, the customer confirms that:

• They have read and understood this policy
• They agree to all terms and conditions